Musings

by michele 15. April 2011 09:30

Recently there have been several occurances that have lodged themselves in my mind:

Twice now this week our customers have warmed our hearts by coming back to the store to let us know we haven't charged them properly! After an engaging conversation at the cash, a lady got home and realized that one of her magazines wasn't rung in. Down her husband came to pay. Today a customer ate a chocolate bar in the store and then came to the counter with a second one. He paid for it, left and actually made it across the bridge when he realized that he hadn't paid for the one he consumed . Immediately back he came, all for $ 1.48

How fortunate we are in our customers, our gratitude for your kindness....

Just the other day a customer came to the counter carrying a Lapham's Quarterly. I thought I heard his companion ask what the magazine was about. It appeared to me that the customer was struggling to reply. It was great to be able to let him know how Lapham himself describes it.  At a conference I attended, his quip was " The council of the Dead." The magazine is like no other and is beautifully executed, from its single themed issues, unique simple covers, paper quality to the contributors of course. Abraham Lincoln, Charlotte Bronte, Virgil, Pliny the Elder, Karl Marx, Zhuangzi, Emile Zola are just a few.

 

Scotia Bank currently has online, the " Small Business Big Impact" challenge. I LOVE Local Halifax has signed up believing we are doing the right thing for our community, customers and businesses by collaborating on marketing initiatives and community projects.

Please take a minute to support I love Local HFX and add your vote.  

http://challenge.getgrowingforbusiness.scotiabank.com/entry/4188459

 

 

 

 

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About the author

I was born in Yarmouth and grew up in Chester. I have lived on a sailboat, travelled to Zimbabwe, and lived in England where I worked in a fabulous country house hotel. While in England I met Stephen and then brought him home to Nova Scotia. Now I am a wife, mother of two great kids, and a businesswoman. Life is good.